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Developing the Digital Infrastructure That Endures the World.
The telecommunications industry is a never-ending sector. Networks must be operational 24x7, there must be no delays when making a call, data must flow continuously, and customers demand that it all work. Software, complicated, battle-tested, mission-critical software is behind all of that reliability.
Owebest Technologies focuses on telecom software development that drives communication networks, billing systems, customer management platforms, and the myriad other platforms that ensure telecom operators in business operate seamlessly. We have more than 10 years of experience with software, and we know that, in the telecom industry, downtime is not only inconvenient but also unacceptable.
If you are a mobile network operator, an internet service provider, a VoIP company, or a telecom equipment manufacturer, then you are on the right page. We create software for you that meets the scale, complexity, and reliability requirements of the telecommunications industry.
The telecom operations rely on Operations Support Systems and Business Support Systems. They deal with network inventory and fault management, customer billing, and order management, among others.
We create tailor-made OSS/BSS software that is compatible with your current infrastructure and provides flexibility that allows you to change as your business changes. You have to upgrade old systems or develop new features; we develop software that keeps your business going.
We have OSS competence in network monitoring, service provisioning, configuration management, and performance optimization. On the BSS side, we develop customer management systems, billing platforms, revenue management, and order fulfillment systems.
Telecom billing is not simple. Various service levels, pay-as-you-use, roaming, packages, promotions, and taxes in various areas all must work out properly every time.
We create billing systems that can deal with such complexity effectively and correctly. Real-time charging, prepaid and postpaid, convergent billing of a variety of services, dunning management, invoice generation- we create it all.
We have solutions that combine with payment gateways, fraud detection systems, and financial reporting tools to provide you with the total revenue cycle management.
Telecom CRM is not similar to retail CRM. You are dealing with complicated service relationships, following up on a variety of lines per customer, technical support problems, quality monitoring of services, and contract renewal and upgrades.
CRM systems that are used in telecom operations are specially developed. They provide your customer service departments with the information they require immediately: service history, usage patterns, billing information, open tickets, available upgrades--all at one location.
Enhanced CRM translates to quicker response to problems, consumer satisfaction, and retention. Customer retention is important in a business where the cost of customers is very high.
The daily work of managing a telecom network is based on the need to monitor thousands of network elements and identify faults before they affect clients, make and optimize capacity, and plan expansions. We build systems of network management that provide you with visibility and control over your infrastructure.
Our solutions deal with real-time monitoring, alerting, automatic faults and performance analysis, and optimization of networks. We create software to make your network healthy, whether you operate mobile networks, fiber infrastructure, or data centers.
Voice over IP has revolutionized the world of telecommunications and unified communications, combining voice, video, messaging, and collaboration into unified platforms. We create VoIP, softphones, SIP servers, and unified communications solutions that provide quality and consistent communication.
From simple calling to sophisticated applications such as video and screen sharing and presence management, we develop communication services that are cross-device and cross-location.
Customers require mobile applications to access their accounts, monitor usage, pay bills, support, and control their services. This is a telecom application development firm where we develop mobile applications that provide self-service features to the customers with less of your support expenses.
We create field technician and sales team-related apps and internal apps used by the support staff. These applications can be connected to your back ends to deliver real-time data and functionality wherever your staff requires it.
The IoT is immense in telecommunication. SIM management IoT devices SIM management IoT devices, connectivity platform, device management, data collection, and analytics-we build software to operate an IoT ecosystem at scale.
You could be offering internet access to smart meters or connected cars, sensors on industrial equipment, or Internet of Things devices in the homes of consumers. We develop the platforms that enable these implementations to run smoothly.
This is a lot of data that Telecom produces. Call logs, network performance reports, customer usage, and billing all this data hold knowledge that can be used in bettering operations and recognition of more revenue.
We create analytics systems that transform raw data into intelligence. Network capacity planning, predictive analytics, customer churn predictive analytics customer usage pattern predictive analytics, revenue forecasting--we can help you make decisions based on data.
Even most of the telecom operators are operating on systems that were constructed several decades ago. Such systems are not cheap to maintain, modify, and cannot easily be integrated with modern technologies.
We assist in the modernization of telecom systems of the past. That sometimes includes refactoring of code to make use of current frameworks. At times, it involves the creation of API layers to attach the existing systems to the new ones. At times, it can involve full reconstruction along with the maintenance of business logic and data.
We know that you can not turn down and start anew. We would do migrations to ensure that your operations are maintained during the process of migration.
We are not just software developers, and we just happened to work on telecom projects. We have accumulated substantial experience in telecommunications technology, standards, and operations. We are familiar with 3GPP standards, telecom protocols, regulatory requirements, and industry best practices.
This body of knowledge would imply that we posed the correct questions, expected challenges, and constructed solutions that would work in the real telecom settings.
Telecom systems have to be of enormous scale. Millions of subscribers, billions of transactions, huge amounts of data, all of which can be processed in a reliable real-time manner. Our systems are designed and constructed to support this scale.
In building our telecom software development services, we have an architecture design that is oriented towards scalability, redundancy, and fault tolerance. Our systems are constructed in such a way that they do not go down when any of the components do.
Telecommunication is a complicated environment. You have systems with different vendors, legacy platforms that cannot be replaced, industry standard interfaces that must be supported, and modern APIs that must be made available. We are experts in this combined work.
We have been integrated with large telecommunication equipment suppliers, old OSS/BSS systems, billing systems, customer relationship management systems, network devices, and third-party services. Whatever has to be linked, we can do that.
Telecom systems are dealing with sensitive customer information, financial information, and sensitive infrastructure. Security isn't optional. We have security in all the layers of applications that we create.
Our security practices include observing industry security best practices, data-at-rest and data-in-transit encryption, secure design of authentication and authorization, and security testing during development. We also guarantee adherence to the applicable laws, such as GDPR and TCP, and local telecom regulations.
Telecom projects cannot sustain long development cycles without producing anything till the end. Agile methodology is adopted by us to provide working software in increments. You are watching progress made regularly, give feedback, and we make changes where necessary.
This is a risk-averse method in which the final product will meet your requirements.
In complex telecom projects, process maturity is an issue. The CMMI Level 3 certification shows that we stick to the established practices of managing, assuring quality, and delivering software.
This implies quality consistency, predictability of schedule, and improved performance of all the projects.
Our technologies are a full stack of telecom-related technologies:
The telecom software is highly reliable and very large in size. It must be able to support real-time transactions, complex legacy systems, take in industry-specific protocols and standards as well, and fulfil rigid regulations. It also needs comprehensive knowledge of telecoms operations, billing architecture, and network management. These special requirements are a problem for generic software developers.
Timelines of the project are highly differentiated in terms of scope and complexity. Uncomplicated customer-facing applications may require 3-4 months. Complete OSS or BSS systems may require 12-18 months or more. We give you attainable deadlines after we get to know the particular needs of your discovery phase.
Yes, we can integrate with existing systems that are one of our core competencies. We are quite accustomed to combining with large telecom platforms of such vendors as Ericsson, Nokia, Huawei, Oracle, and many others. We also deal with custom-built systems that are legacy and use APIs, database integration, and message queues.
Absolutely. Our team is knowledgeable about telecom protocols (SIP, Diameter, SS7, SMPP), industry standards (3GPP, TM Forum frameworks), and regulatory requirements. This domain knowledge is needed to create telecom software that is functional in a production set-up.
We scale out in the first design. This involves distributed architectures, load balancing, caching schemes, database optimization, as well as asynchronous processing where needed. We do performance testing during realistic load conditions and optimize the bottlenecks before the deployment.
Yes, we do have the work of legacy modernization. We evaluate your current systems and devise the migration strategies that reduce the risk and implement modernization in steps to prevent any service disruption. We can refactor or develop integration layers or even rewrite systems without losing business-critical logic and data.
Agile methodology W: We have regular sprint cycles and frequent communications. Instead, you will have a project manager dedicated to your project, weekly status meetings, use of project tracking tools, and frequent demo sessions. We are of the opinion that there should be total openness in the process of development.
This is natural with complicated telecom projects. Our nimble business model can adapt to dynamic needs. Our work is iterative, which leaves room to make changes according to the feedback, changes in the market, or the changing requirements of the business. Our process is founded on change management.
The design of software to support telecommunication needs special skills, planning, and tested methodologies. Home research. You may have a legacy system that needs modernization, you may have a new customer-facing system you need, you may have a new operational system you need, or you may have a new service to launch. We would like to know your challenges and see how we can be of help.
Owebest Technologies has a history of over 10 years in the development of software in complex sectors such as telecommunications. We use a combination of technical experience and profound knowledge of the domain to provide a reliably scalable solution.
Want to discuss your telecom software requirements? Call Owebest Technologies and see what can be done.
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Owebest did an excellent job working on my plugin! I will definitely hire again to work on this project in the future. The only issue is that it took just a little bit of time to get them to understand what exactly my project was, but after we sorted that out, they performed remarkably.
Put in a lot of effort to understand the scope of work, and suggested good solutions! will hire them again!
Great work ! It was a pleasure to work with Owebest ! I'm very happy about the solution they developed for me ! We sometimes had some communication issues but all together I'm more than happy with their work!
We have being working together for a long time. They are awesome.
