2020 was an unusual year for everyone. People urge to improve their business growth through digital marketing. In no time, it has become the most talked-about skill-based job in the world of business. It had shaped the whole scenario of online marketing and set a benchmark for digital marketing trends in 2021. The evolution of technology is putting pressure on tech companies to meet the customer's expectations. That is the reason digital transformation is required the most. Ample of things are being introduced by industries irrespective of their business size. With the change in the digital landscape and the advancement of technologies and innovations, organizations are doing their best to provide the best user experience.
Each company will have different goals in mind, but the most common is achieving sales and organization growth by getting more customers' attention and converting them to regular consumers. In this fast-paced modern world, companies need to take advantage of the blend of marketing resources and technologies to achieve this effect. Digital marketing, online marketing, and internet advertising connect with the customers and influence those customers through an online platform. The use of digital platforms for marketing has doubled over the past decade, and this shift has immensely affected people's purchasing decisions.
Top Digital Marketing Trends that will have a Greater Impact in 2021
Digital Marketing has become one of the most powerful marketing tools for businesses around the world. It’s growing rapidly with increased participation of global sites. 2021 is a revolutionary year for the digital era offering new trends like:
Marketing style is constantly changing, and companies relying on analytical tools like Google Analytics will lose in the race. New channels are being introduced, like Voice search. For instance, if you keep ordering the same shampoo from a particular shop using voice search, then the analytical tool used will keep track of that so you can easily order the same product repeatedly with no hassle. People no longer come to your site from an advertisement and buy. They look for different personalized upgrades, online search results, and even check out bumps. It has caused many companies to shift to analytics solutions that hold into their database much better.
Business Intelligence includes the approaches and technologies that enterprises use for data analysis in business. A central place where all of the customers' data can be held can help the organization make better-informed decisions. In 2021, we will come across more businesses that will adopt business intelligence solutions like Google Data Studio.
Improved Communication Channels
Email is something we have been using in marketing communication channels for decades. But now new and innovative communication channels are brought by companies to stay in the market. The chatbot is one of the recent trends that is emerging. Human-like conversations are replacing email marketing and soon will be used by many companies.
Influencer marketing is getting hype these days. It is a type of social media marketing that uses endorsements and mentions of the products from individuals who have a keen social following in their niche. Their followers follow their advice and see them as people whose opinion holds value.
Branding Driven from Mission and Good-Will
There's a vast shift seen in purchasing of products from non-environmental friendly to environmentally friendly. Customers have become environment-sensitive while purchasing the product. The key is to communicate your sustainability through your branding and content, which are targeted to the organization's environmentalism to attract more customers. Branding driven from mission and good-will will be a strong moat in 2021 and even a stronger one in the future.
The marketing playing field is getting tough to sustain. If the company wants to do well and stay for a longer duration in the market, it has to leverage Artificial Intelligence and marketing automation in its method. AI-backed systems can help companies to test out more advertisement platforms and enhance targeting. Facebook is also following for their advertisement delivery optimization using the same technique.
The problem with marketing today is that most of the visitors will never convert into a customer. The chances are high that companies will have site visitors leaving without converting. The main reason is that companies' marketing message doesn't fit with every single visitor. Personalization is the game-changer in the digital marketing sector, and it allows the marketer to convert more visitors into customers. Companies are trying to create a customer relationship engine for a better understanding of the needs of customers. An example of this is Amazon. When we go to Amazon's website, we know what we want to buy and enter that keyword in the search box. For example, I often see tons of clothing options because I buy them the most often. I never buy household items, so I'll never see ads for household items. Amazon shows you exactly what they think you'll want to buy, and thus, they boost their conversions.
Enhanced Retaining via Segmentation
Satisfied customers always tend to tell their peers and provide referrals to aid the rise in revenue. They are likely to give direct and honest feedback about the issues and products that will build up your brand. It is easy and less costly to maintain customers than to generate new customers. Keeping the customers informed about organizational changes or products will impact the company's relationship. It can be achieved through email marketing or engaging with them on social media.
Interaction is a key that supports the Personalization and retaining of customers. Get customers to engage with the company's brand and learning more about their needs will create brand value. Examples of interactive marketing are assessments, quizzes, polls, interactive videos, and contests. Giving away is the trend in social media marketing, which is a great way to increase your reach, visibility, and brand awareness. Interactive content always helps to improve the customer experience.
Visual search techniques have changed the overall landscape of SEO. Example Google Lens allows people to take a photo of something they want to buy, and they receive search results that directly lead them to the desired product pages. With these new visual search engines, companies can take traffic away from competitors allowing customers to search through pictures of products or barcodes that can change the game.
Gen Z Marketing
More brands are turning their sights and trying to tap this demographic segment. Generation Z is also called the iGeneration, which consists of everyone born after the late 90s. One of the studies suggested that Gen Z will include up to 40% of all consumers in 2020. So this is the new segment where digital marketers can focus. To attract these groups, digital marketers need to focus on personalization, brands for causes apart from only profit and upgrading the technology.
Digital marketing has followed many trends through the past years. In 2020 there was a huge change in the digital marketing landscape. Mostly in the sectors of eCommerce and social media marketing, a major shift has been seen. Now leaving the chaos of 2020 behind us, it's time to focus on some emerging trends in digital marketing. Digital marketing trends in 2021 have a plethora of benefits and innovations which will uplift every business sector. However, the accomplishment, all things considered, will truly reduce how well we treat individuals, how well we're ready to identify, and serve their requirements. At the point when a digital transformation consolidates compassion into its showcasing techniques, what it's doing is approving its client base. The more approved a client feels, the more profound a relationship that the client will work with the brand.