Clean on Demand

The solution is for an internal cleaning management company. Customers (Service Seekers) can view the categories (general and move-in/out services) and book the services on the available date and time. They can also take subscription plans on a monthly or yearly basis. Users can earn coins and can redeem them for cleaning services. They can track the assigned agent and will be notified of the activities over the web/app.

Agents (in-house, freelancers) can log in over the app and view the tasks assigned by the admin. They can start the map route and can get reminders of their functions. Freelancers can also login and do all the operations similar to the in-house agent and they will get payouts from the system.

About 

Clean On Demand is Singapore's leading cleaning service provider, specializing in customized cleaning plans for residential and commercial spaces. Their mission is to deliver comprehensive, high-quality, on-demand cleaning services tailored to meet the highest standards of cleanliness.

Earlier, Clean On Demand relied on a third-party website for service delivery and driver tracking. However, this setup constrained their ability to provide efficient and seamless services. Recognizing the need for a modern, dedicated platform to streamline operations and enhance customer experience, they partnered with Owebest Technologies to implement scalable solutions for sustainable growth.

Challenges Faced

Before the successful partnership with Owebest Technologies, clean On Demand faced several key challenges. These included the need to develop a new platform from scratch to replace their reliance on a third-party service. This initiative required extensive planning and execution to ensure the platform's robustness, usability, and scalability. Integrating a real-time tracking system for drivers was essential to enhance transparency and customer trust. Implementing flexible subscription plans for various cleaning services demanded careful consideration to cater to diverse customer needs. Additionally, creating a comprehensive user and agent management system posed complexities in handling registrations, profile management, booking assignments, and real-time communications securely and efficiently.

Executed Solutions

Addressing these challenges required a strategic partnership with a technology expert. Clean On Demand found the perfect ally in Owebest Technologies, leveraging their expertise in Laravel, React Native, and MySQL to develop a sophisticated and user-friendly platform. Owebest Technologies designed a robust website that streamlined booking processes, enabled seamless user interactions, and provided comprehensive service information. They also created feature-rich mobile apps for iOS and Android, incorporating functionalities like real-time tracking and push notifications to enhance customer experience. The implementation of flexible subscription plans automated recurring bookings, reducing manual efforts for users. Additionally, a robust user and agent management system facilitated efficient operations, ensuring smooth communication and secure data handling throughout the platform.